Policies and Returns
We are happy to work with you on exchanges and returns if contacted within 5 business days of receiving your goods. Buyer is responsible for return shipping costs. All goods must be unused and unwashed upon return. Once goods are returned to us a refund or exchange will be made less the cost of shipping. Products that are consumable or cause sanitary concern are non-returnable. Custom made or personalized orders cannot be returned.
Apparel
All shirts and apparel items are designed by us and printed in the US! These items will come direct from the printer, so it may ship separately from other items in your order. This is a print on demand item so I am unable to make exchanges or returns. I also cannot control when items ship so please make note of this when ordering. Please contact us if you have any problems with your apparel items.
Please contact us at info@joyfulmamajoyfulbaby.com to request an exchange or refund.