Policies and Returns

Processing and Shipping times
Ready to ship items will typically mail out within 1-3 business days.  Additional time will be needed for delivery from the post office which is generally 3-6 business days.   
Apparel items ship directly from the printer we work with.  Shipping will take a little bit longer for those items and will ship separately from other items in our shop.  
Returns and Exchanges

We are happy to work with you on exchanges and returns if contacted within 5 business days of receiving your goods. Buyer is responsible for return shipping costs. All goods must be unused and unwashed upon return.  Once goods are returned to us a refund or exchange will be made less the cost of shipping. Products that are consumable or cause sanitary concern are non-returnable. Custom made or personalized orders cannot be returned. 


All shirts and apparel items are designed by us and printed in the US! These items will come direct from the printer, so it may ship separately from other items in your order. This is a print on demand item so I am unable to make exchanges or returns. I also cannot control when items ship so please make note of this when ordering.  Please contact us if you have any problems with your apparel items.  


Please contact us at info@joyfulmamajoyfulbaby.com to request an exchange or refund.