Policies and Returns
Processing and Shipping times
Ready to ship items will typically mail out within 1-3 business days. Additional time will be needed for delivery from the post office which is generally 3-6 business days.
Returns and Exchanges
We are happy to work with you on exchanges and returns if contacted within 5 business days of receiving your goods. Buyer is responsible for return shipping costs. All goods must be unworn and unwashed upon return. Once goods are returned to us a refund or exchange will be made less the cost of shipping. Products that are consumable or cause sanitary concern are non-returnable. Custom made or personalized orders cannot be returned.
Please contact us at joyfulmamajoyfulababy@gmail.com to request an exchange or refund.